Terms of Service

Effective Date: July 25, 2026  |  Last Updated: July 25, 2026

1. Acceptance of Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you ("User," "Customer," or "you") and Wing Snob ("Company," "we," "us," or "our"), the owner and operator of the website located at wingsnob-hotchicken.rest. This agreement governs your access to and use of all content, services, features, and functionality offered on or through our Website.

By accessing this Website, placing an order, creating an account, subscribing to any service, or otherwise engaging with any content or features of this Website, you expressly agree to be bound by these Terms, our Privacy Policy, and any other policies or guidelines incorporated herein by reference. Your continued use of the Website following the posting of any changes to these Terms constitutes your acceptance of those changes.

If you are using the Website on behalf of a business entity, organization, or other legal entity, you represent and warrant that you have the authority to bind that entity to these Terms, in which case the terms "you" and "your" shall refer to such entity. If you do not have such authority, or if you do not agree with these Terms, you must not access or use the Website.

You must be at least eighteen (18) years of age to use this Website and place orders. By using this Website, you represent and warrant that you are at least 18 years old. If you are under the age of 18, you may only use this Website under the supervision of a parent or legal guardian who agrees to be bound by these Terms.

2. Description of Services

Wing Snob is a food service establishment specializing in hot chicken, wings, and related food and beverage offerings. Through our Website, we provide the following services to our customers:

• Online Ordering: Customers may browse our menu and place orders for food and beverages for pickup or delivery, subject to availability and service area restrictions.
• Menu Information: We provide detailed descriptions, pricing, allergen information, and nutritional guidance for our menu items to the best of our ability.
• Catering and Event Services: We may offer catering inquiries and booking services for private and corporate events, subject to separate agreements.
• Loyalty and Promotions: We may offer loyalty programs, promotional discounts, gift cards, and special offers to registered customers or newsletter subscribers.
• Customer Communications: We may provide email newsletters, SMS notifications, and other communications to customers who opt-in to receive updates.
• Account Management: Registered users may manage their order history, preferences, saved payment methods, and profile information through a personal account.

We reserve the right to modify, suspend, or discontinue any aspect of our services at any time without prior notice, including but not limited to hours of operation, menu items, delivery zones, pricing, and promotional offers. We shall not be liable to you or any third party for any modification, suspension, or discontinuation of services.

All food and beverage items are subject to availability. We make no guarantee that any particular menu item will be available at the time of your order. In the event that an ordered item is unavailable, we will contact you using the information provided at the time of order to discuss substitutions or cancellations.

3. User Obligations and Prohibited Activities

3.1 User Obligations

As a condition of your use of this Website, you agree to:

• Provide accurate, current, and complete information when creating an account, placing an order, or engaging in any other transaction with Wing Snob.
• Maintain the security and confidentiality of your account credentials, including your username and password, and notify us immediately at [email protected] of any unauthorized access to or use of your account.
• Update your account information promptly to keep it accurate and complete.
• Use the Website only for lawful purposes and in accordance with these Terms and all applicable federal, state, and local laws and regulations.
• Comply with all applicable food safety, health, and consumer protection laws when using our services.
• Pay all charges incurred under your account, including applicable taxes and fees, at the prices in effect when such charges were incurred.
• Use the Website in good faith and refrain from engaging in any conduct that could damage, disable, overburden, or impair our systems or servers.

3.2 Prohibited Activities

You agree that you will NOT engage in any of the following prohibited activities while using our Website or services:

• Using the Website for any unlawful purpose, or in violation of any local, state, national, or international law or regulation, including but not limited to the Federal Trade Commission Act, applicable state consumer protection laws, and food safety regulations.
• Attempting to gain unauthorized access to any portion of the Website, other accounts, computer systems, or networks connected to the Website through hacking, password mining, or any other means.
• Using any automated system, robot, spider, scraper, or other automated means to access the Website for any purpose without our express written consent.
• Transmitting any unsolicited or unauthorized advertising, promotional materials, "junk mail," "spam," "chain letters," "pyramid schemes," or any other form of solicitation.
• Posting or transmitting any content that is defamatory, obscene, offensive, threatening, invasive of privacy, or otherwise objectionable.
• Impersonating any person or entity, or falsely stating or otherwise misrepresenting your affiliation with a person or entity.
• Collecting, harvesting, or compiling personal information about other users of the Website without their consent.
• Interfering with or disrupting the integrity or performance of the Website or the data contained therein.
• Introducing any viruses, trojan horses, worms, logic bombs, or other material that is malicious or technologically harmful.
• Using the Website to conduct any fraudulent activity, including but not limited to submitting false orders, using stolen credit cards, or abusing promotional codes or discount offers.
• Circumventing, disabling, or otherwise interfering with any security-related features of the Website.
• Reproducing, duplicating, copying, selling, reselling, or exploiting any portion of the Website or its content without our express written consent.
• Engaging in any form of price manipulation, fraudulent chargebacks, or abuse of our refund and return policies.

Violation of any of the above prohibited activities may result in immediate termination of your account and access to our services, and may subject you to civil and/or criminal liability under applicable law.

4. Intellectual Property Rights

The Website and all of its content, features, and functionality — including but not limited to all information, text, displays, images, video, audio, design, selection, and arrangement — are owned by Wing Snob, its licensors, or other providers of such material, and are protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.

The Wing Snob name, logo, brand marks, slogans, and all related names, logos, product and service names, designs, and slogans are trademarks of Wing Snob or its affiliates or licensors. You must not use such marks without our prior written permission. All other names, logos, product and service names, designs, and slogans on this Website are the trademarks of their respective owners.

We grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Website solely for your personal, non-commercial use of ordering food products and obtaining information about our services. This license does not include:

• Any resale or commercial use of the Website or its content.
• Any collection or use of any product listings, descriptions, or prices.
• Any derivative use of the Website or its content.
• Any downloading or copying of account information for the benefit of another merchant.
• Any use of data mining, robots, or similar data gathering and extraction tools.

Any unauthorized use of our intellectual property terminates the limited license granted by these Terms and may subject you to legal action under applicable federal and state law, including the Digital Millennium Copyright Act (DMCA) and the Lanham Act.

If you believe that any content on our Website infringes upon your intellectual property rights, please notify us at [email protected] with a detailed description of the alleged infringement in accordance with our DMCA Policy.

5. Payment Terms

5.1 Pricing and Fees

All prices displayed on the Website are in United States Dollars (USD) and are subject to change without notice. Prices do not include applicable sales tax, delivery fees, service charges, or gratuity unless otherwise stated. You are responsible for paying all amounts charged to your account, including all applicable taxes and fees.

5.2 Payment Methods

We accept major credit cards (Visa, Mastercard, American Express, Discover), debit cards, and other payment methods as indicated at checkout. By providing payment information, you represent and warrant that you are authorized to use the designated payment method and authorize us to charge your payment method for the total amount of your order, including taxes and fees.

5.3 Order Confirmation

An order confirmation does not constitute our acceptance of your order. We reserve the right to refuse or cancel any order at any time for reasons including, but not limited to, product unavailability, inaccuracies in product descriptions or pricing, or suspected fraudulent activity. If we cancel an order after payment has been processed, we will issue a full refund using the original payment method.

5.4 Refund and Cancellation Policy

Due to the perishable nature of food products, all sales are generally final. Refunds or credits may be issued at our sole discretion in cases of order errors, food quality issues, or failure to deliver. Any refund requests must be submitted within twenty-four (24) hours of the time of delivery or scheduled pickup. To request a refund, please contact us at [email protected].

5.5 Promotional Offers and Gift Cards

Promotional codes, discounts, and gift cards are subject to their individual terms and conditions. They may not be combined with other offers unless expressly stated, may have expiration dates, and are non-transferable and have no cash value unless required by applicable law. We reserve the right to terminate any promotion at any time without prior notice.

6. Disclaimers

YOUR USE OF THE WEBSITE AND OUR SERVICES IS AT YOUR SOLE RISK. THE WEBSITE AND ITS CONTENT ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:

• WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.
• WARRANTIES THAT THE WEBSITE WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE.
• WARRANTIES AS TO THE ACCURACY, COMPLETENESS, OR RELIABILITY OF ANY INFORMATION OR CONTENT ON THE WEBSITE.
• WARRANTIES REGARDING THE RESULTS THAT MAY BE OBTAINED FROM USE OF THE WEBSITE.

Wing Snob does not warrant, endorse, guarantee, or assume responsibility for any product or service advertised or offered by a third party through the Website or any hyperlinked website. We will not be a party to or in any way be responsible for monitoring any transaction between you and third-party providers of products or services.

Allergen Disclaimer: Our food products may contain or have been prepared in environments that handle common allergens, including but not limited to gluten, dairy, eggs, peanuts, tree nuts, soy, fish, and shellfish. While we make every effort to provide accurate allergen information, we cannot guarantee that our products are free from allergens due to the risk of cross-contamination. If you have a food allergy or dietary restriction, please contact us directly before placing an order. Wing Snob is not liable for any allergic reactions or adverse health events resulting from consumption of our products.

Nutritional Information Disclaimer: Nutritional information provided on the Website is approximate and based on standard recipes. Actual nutritional content may vary based on ingredient availability, food preparation methods, and portion sizes. This information is provided for general guidance only and should not be relied upon for medical or dietary advice.

7. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL WING SNOB, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, LICENSORS, SERVICE PROVIDERS, SUCCESSORS, OR ASSIGNS BE LIABLE FOR ANY:

• INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES;
• LOSS OF PROFITS, REVENUE, DATA, BUSINESS OPPORTUNITIES, OR GOODWILL;
• PERSONAL INJURY OR PROPERTY DAMAGE OF ANY NATURE WHATSOEVER;
• UNAUTHORIZED ACCESS TO OR USE OF OUR SERVERS OR ANY PERSONAL INFORMATION STORED THEREIN;
• INTERRUPTION OR CESSATION OF TRANSMISSION TO OR FROM THE WEBSITE;
• BUGS, VIRUSES, TROJAN HORSES, OR THE LIKE THAT MAY BE TRANSMITTED THROUGH THE WEBSITE;
• ERRORS OR OMISSIONS IN ANY CONTENT OR FOR ANY LOSS OR DAMAGE INCURRED AS A RESULT OF THE USE OF ANY CONTENT POSTED, TRANSMITTED, OR OTHERWISE MADE AVAILABLE THROUGH THE WEBSITE.

WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR ANY OTHER LEGAL THEORY, AND WHETHER OR NOT WE HAVE BEEN INFORMED OF THE POSSIBILITY OF SUCH DAMAGE.

IN NO EVENT SHALL WING SNOB'S TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR YOUR USE OF THE WEBSITE EXCEED THE GREATER OF: (A) THE TOTAL AMOUNT YOU PAID TO WING SNOB IN THE THREE (3) MONTHS PRECEDING THE CLAIM; OR (B) ONE HUNDRED UNITED STATES DOLLARS ($100.00).

Some jurisdictions do not allow the exclusion or limitation of certain warranties or liability for certain types of damages. Therefore, some of the above limitations may not apply to you. In such cases, our liability will be limited to the greatest extent permitted by applicable law.

8. Indemnification

You agree to defend, indemnify, and hold harmless Wing Snob and its officers, directors, employees, contractors, agents, licensors, service providers, successors, and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to:

• Your violation of these Terms of Service;
• Your violation of any third-party rights, including but not limited to any intellectual property rights or privacy rights;
• Your use or misuse of the Website or our services;
• Any content or information you submit, post, or transmit through the Website;
• Your violation of any applicable federal, state, or local law or regulation;
• Your fraudulent or intentionally harmful conduct;
• Any dispute between you and any other user of the Website or any third party.

We reserve the right, at our own expense, to assume the exclusive defense and control of any matter subject to indemnification by you, in which case you agree to cooperate with our defense of such claim. You agree not to settle any such claim without our prior written consent.

9. Governing Law and Jurisdiction

These Terms of Service and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the laws of the United States of America and the applicable laws of the state in which Wing Snob is registered and operates, without giving effect to any choice of law or conflict of law provisions.

For matters involving consumer protection, these Terms shall comply with applicable provisions of the Federal Trade Commission Act (15 U.S.C. § 41 et seq.), the Electronic Communications Privacy Act, the Computer Fraud and Abuse Act, and all other applicable federal statutes. State-specific consumer protection laws of the applicable state where Wing Snob operates shall also apply to the extent required by law.

Subject to the dispute resolution provisions set forth in Section 10 below, you agree that any legal action or proceeding arising out of or relating to these Terms or your use of the Website shall be brought exclusively in the federal or state courts of competent jurisdiction located in the state where Wing Snob maintains its principal place of business. You hereby irrevocably consent to the personal jurisdiction of such courts and waive any objection to the laying of venue in such courts.

You acknowledge and agree that, as a condition of using our Website, you waive any right to commence or participate in any class action lawsuit or class-wide arbitration against Wing Snob or any of its affiliates, to the fullest extent permitted by applicable law.

10. Dispute Resolution

10.1 Informal Resolution

Before initiating any formal dispute resolution proceeding, you agree to first contact Wing Snob at [email protected] and provide a written description of the dispute, the relief sought, and your contact information. We will attempt in good faith to resolve any dispute within thirty (30) days of receiving such notice. This informal dispute resolution process is a prerequisite to initiating any formal proceeding.

10.2 Binding Arbitration

If we are unable to resolve the dispute through informal means within thirty (30) days, any dispute, claim, or controversy arising out of or relating to these Terms, the breach, termination, enforcement, interpretation, or validity thereof, or the use of our services shall be resolved by binding arbitration administered by the American Arbitration Association ("AAA") in accordance with its Commercial Arbitration Rules and Consumer Arbitration Rules, as applicable. The arbitration shall be conducted in the English language. The arbitrator's decision shall be final and binding and may be entered as a judgment in any court of competent jurisdiction.

10.3 Class Action Waiver

YOU AND WING SNOB EACH AGREE THAT EITHER PARTY MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS ACTION, CLASS ARBITRATION, OR REPRESENTATIVE PROCEEDING. Unless both parties agree otherwise, the arbitrator may not consolidate more than one person's claims and may not otherwise preside over any form of a representative or class proceeding.

10.4 Exceptions

Notwithstanding the foregoing, either party may seek emergency injunctive or other equitable relief from a court of competent jurisdiction to prevent the actual or threatened infringement, misappropriation, or violation of a party's intellectual property rights or other proprietary rights. Nothing in this Section shall be deemed to waive any rights that may not be waived under applicable consumer protection law.

10.5 Small Claims Court

Notwithstanding the above, either party may bring an individual action in small claims court for disputes or claims within the scope of that court's jurisdiction, provided the matter remains in small claims court and is pursued on an individual (non-class, non-representative) basis.

11. Term and Termination

These Terms of Service are effective upon your first access or use of the Website and shall remain in full force and effect until terminated in accordance with this Section.

Wing Snob reserves the right, in its sole discretion, to terminate or suspend your access to the Website and our services, with or without notice and without liability, for any reason, including but not limited to:

• Violation of any provision of these Terms or our other policies;
• Suspected fraudulent, abusive, or illegal activity;
• Requests by law enforcement or other governmental authorities;
• Cessation of operations or substantial change to our business;
• Unexpected technical or security issues;
• Extended periods of inactivity.

You may terminate your account at any time by contacting us at [email protected] with a request for account deletion. Termination of your account does not relieve you of any obligations incurred prior to termination, including payment obligations for completed orders.

Upon termination of your account or access to the Website for any reason, the following provisions of these Terms shall survive and remain in full force and effect: Sections 4 (Intellectual Property Rights), 6 (Disclaimers), 7 (Limitation of Liability), 8 (Indemnification), 9 (Governing Law), 10 (Dispute Resolution), and 13 (Severability), as well as any other provisions that by their nature should survive termination.

12. Changes to Terms

Wing Snob reserves the right to revise and update these Terms of Service from time to time at our sole discretion. All changes are effective immediately when posted on this page and apply to all access to and use of the Website thereafter.

We will provide notice of material changes to these Terms by:

• Updating the "Last Updated" date at the top of this page;
• Sending an email notification to registered users at their email address of record;
• Posting a prominent notice on the Website's homepage.

Your continued use of the Website following the effective date of any revised Terms constitutes your acceptance of and agreement to be bound by the new Terms. If you do not agree to the modified Terms, you must discontinue use of the Website immediately and may request account deletion as described in Section 11.

We encourage you to review these Terms periodically to stay informed about our policies and any updates. The most current version of these Terms will always be available at wingsnob-hotchicken.rest.

13. Severability

If any provision of these Terms of Service is held by a court of competent jurisdiction or an arbitrator to be invalid, illegal, unenforceable, or in conflict with any applicable law, that provision shall be modified to the minimum extent necessary to make it valid, legal, and enforceable, or, if such modification is not possible, such provision shall be severed from these Terms. The remaining provisions of these Terms shall continue in full force and effect and shall not be affected or impaired by such invalidity, illegality, or unenforceability.

The parties acknowledge that, had they known of the invalidity or unenforceability of any provision, they would have agreed to the remaining provisions of these Terms and would have attempted to achieve the same commercial objective and effect through alternative legally valid means. No waiver by either party of any breach or default of any provision of these Terms shall be deemed a waiver of any subsequent breach or default, and shall not affect the other terms and conditions of these Terms.

These Terms, together with our Privacy Policy and any other legal notices, policies, or guidelines posted by us on the Website, constitute the entire agreement between you and Wing Snob with respect to the use of the Website, and supersede all prior or contemporaneous communications, agreements, and proposals, whether electronic, oral, or written, between you and Wing Snob.

14. Additional Legal Provisions

14.1 No Waiver

Our failure to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. Any waiver of any provision of these Terms will be effective only if in writing and signed by a duly authorized representative of Wing Snob.

14.2 Assignment

You may not assign or transfer your rights or obligations under these Terms, in whole or in part, without our prior written consent. Wing Snob may freely assign its rights and obligations under these Terms, including in connection with a merger, acquisition, sale of assets, or operation of law, without notice to or consent from you.

14.3 Force Majeure

Wing Snob shall not be liable for any failure or delay in performance under these Terms to the extent such failure or delay is caused by circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, pandemic or epidemic, war, terrorism, riot, civil unrest, governmental actions, labor disputes, power outages, internet service interruptions, or supply chain disruptions.

14.4 Third-Party Links and Services

The Website may contain links to third-party websites or services that are not owned or controlled by Wing Snob. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites or services. We encourage you to review the terms and privacy policies of any third-party websites you visit. The inclusion of any link does not imply endorsement, approval, or recommendation by Wing Snob.

14.5 Electronic Communications

By using the Website, you consent to receive electronic communications from Wing Snob, including emails and online notices. You agree that all agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing. You may opt-out of marketing communications at any time by following the unsubscribe instructions contained in such communications or by contacting us directly.

14.6 Accessibility

Wing Snob is committed to ensuring that our Website is accessible to individuals with disabilities in compliance with the Americans with Disabilities Act (ADA) and other applicable accessibility standards. If you experience any difficulty accessing our Website, please contact us at [email protected] and we will make reasonable accommodations to assist you.

15. Contact Information

If you have any questions, concerns, or comments regarding these Terms of Service, your account, or our services, please do not hesitate to contact us using the following information: